Friday, January 24, 2014

More Testimonials about Great Wall Hiking Tours

As we have never rated anyone on Trip Advisor before, we were unaware that you would get a copy of the feedback. As such, we wanted to write personally and let you know that we were absolutely impressed with the service we received while in Beijing and touring with your company. After the initial mistake on day one, we were very pleased with the sincere apology and effort to rectify the situation.

Cheney was just fantastic as a guide, both through the 7 days hiking and on our day around the city. His grasp of the English language was commendable and his teaching of the Chinese language to us was great and a lot of fun. His historical knowledge was great and very interesting. Of course the hike on the Great Wall was absolutely amazing and Cheney made it fun; nothing was too much trouble and we were never rushed or pushed for time. The food on the trip was fresh and beautiful, and the local owners of the home stays should be commended on this, along with their friendliness. We were always made to feel welcome and nothing was a problem to them. All in all, this was one of our most favorite treks ever, so thank you for all of your efforts leading up to our arrival and throughout the trip; you can be proud of the people you have working for you they are great service providers!

The day of the tombs was great! We had actually met Danny briefly during the week at one of the accommodation places where he had other clients also, so that was nice, as you get used to your guide after 7 days and build a bit of a rapport with them, so I was a bit sad to leave Cheney. Danny was great, his english was pretty easy to understand and his history knowledge was also extensive, he is clearly a bit of a history buff! He was a great guide and very accommodating. We were not hungry at the end of the tour, so he waited until we got back to the city before stopping for lunch, we had a nice lunch, then he dropped us where we wanted to go shopping and explained with a map how to find our way back to the hotel from there; this was very helpful, as it was a little daunting for us getting around the city (coming from a much less crowded and busy place ourselves). Please tell Danny thanks for a great day! All in all, the entire trip was fantastic, in no small part to your help and organisation. The whole thing was enjoyable and a great learning experience for the both of us. We have been given a few ideas for a return trip by both guides, so may just come back with our two girls and try a Tibet trip or something. If we do, we will definitely be back in touch. Also, we have a great company here which we do a lot of treks through. They are keen to know about our trip with you and are always looking for companies to work with overseas who are reliable and fit with their style of travel. Would you mind if we pass on your details to them, as we think your company would be a good fit for them also?

Deanne & Raymond Sinclair, Australia


 Our trip yesterday with Oliver was so wonderful. I cannot begin to show my appreciation for his patience, knowledge and good humor. The trip was perfect in every way. The hike was magnificent, the meal was wonderful and even the transport was just fine in spite of traffic. Oliver was a fantastic guide from start to finish. He knows a lot of Chinese history of the Wall and seems very proud of his heritage. He has a terrific command of English, made even more sweet by his wonderful sense of humor. I wish we had more time to do more trips with your organization,

Sarah Smedley and Tim Cole, USA

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I want to express my satisfaction with the various items your company put together for my tour of Xi'an. I liked the hotel very much and the tours were good. I will definitely recommend you to others.

Eric Lund, USA

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We walked the Jiankou-Mutianyu and Gubeikou-Jinshanling with our guide Jack. Although the weather was not good it was a great experience, especially the night in tents in the watchtower with heavy rain, thunder and lightning- so amazing.

Charlotte Winding, Denmark


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